Before you change settings
- Check the exact Galaxy model, One UI version and carrier.
- Use Samsung's own transfer and lost-device instructions for Samsung services.
Safe next steps
- Smart Switch content varies by the old device and transfer method.
- Samsung Find can locate and lock an eligible lost Galaxy phone before a remote erase is considered.
Sources & verification
Last checked: . Official guidance is the primary source. Steps can differ by model, carrier and software version.
- Transfer content with Samsung Smart Switch ↗Samsung Support · 2026-09-26 · PH2-SAMSUNG-SMART-SWITCH
- How to locate your lost Samsung Galaxy phone or tablet ↗Samsung Support · 2026-09-26 · PH2-SAMSUNG-FIND