PHONEHELP / HUB

Phone Transfer & Setup Hub

Direct answer

A phone transfer moves several separate things: device data, cloud-synced content, a carrier line, eSIM, authenticators, banking access and wearables.

Last checked · See sources ↗

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01

Keep the old phone available

  • Back up the old device and keep it charged.
  • Copy data before changing the carrier line where possible.
  • Verify calls, texts, mobile data and critical apps on the new phone before erasing anything.
02

Check what did not move

  • Some app data, downloads and accounts are excluded from standard copy flows.
  • Authenticator and banking apps often require their own re-enrolment.
  • Carrier activation is not the same operation as copying photos.

Sources & verification

Last checked: . Official guidance is the primary source. Steps can differ by model, carrier and software version.

  1. Copy apps and data from Android to a new Android device ↗Google Android Help · 2026-09-26 · PH2-GOOGLE-TRANSFER
  2. Transfer data to a new iPhone or iPad ↗Apple Support · 2026-09-26 · PH2-APPLE-TRANSFER
  3. Content that can be transferred with Smart Switch ↗Samsung Support · 2026-09-26 · PH2-SAMSUNG-SMART-SWITCH-DATA