Contain the risk
- Use a trusted device to check the official find service.
- Record the last known location and incident details.
- Check whether the carrier line shows unauthorized changes.
Secure and recover
- Mark as lost or lock the phone.
- Ask the carrier about suspension and SIM protection.
- Change important account credentials and notify banks if exposed.
What to verify
- Erasing removes data and may change location/recovery options; it is not the default first step.
Sources & verification
Last checked: . Official guidance is the primary source. Steps can differ by model, carrier and software version.
- If your iPhone or iPad has been stolen ↗Apple Support · 2026-09-26 · PH2-APPLE-STOLEN
- Find, secure, or erase a lost Android device ↗Google Account Help · 2026-09-26 · PH2-GOOGLE-FIND
- How to locate your lost Samsung Galaxy phone or tablet ↗Samsung Support · 2026-09-26 · PH2-SAMSUNG-FIND