Stolen Phone Emergency Checklist

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This checklist stays in this browser tab. PhoneHelp cannot read your phone's battery, SIM, storage or sensor state.

Quick checks

Use the official find service.
Record incident details.
Check line and account activity.

Safe next steps

Mark or lock the phone.
Contact carrier and banks through official channels.
Consider irreversible erase after backup and recovery review.

What to verify

If these checks do not change the symptom, consult the manufacturer's support before a reset.

Sources & verification

Last checked: September 26, 2026. Official guidance is the primary source. Steps can differ by model, carrier and software version.

If your iPhone or iPad has been stolen ↗Apple Support · 2026-09-26 · PH2-APPLE-STOLEN
Find, secure, or erase a lost Android device ↗Google Account Help · 2026-09-26 · PH2-GOOGLE-FIND