PhoneHelp.
Menu

PHONEHELP / SECURITY

Protect Banking After Phone Theft

Direct answer

Contact the bank through its official app, website or number on your card to secure sessions, cards and transfers after a phone theft.

Last checked · See sources ↗

Advertising choices

Your advertising choice

Allow Adsterra to load ads and process your IP address, device/browser information and advertising identifiers, including cookies, for ad delivery, measurement and personalization? Ads may include popunders and floating or interstitial formats. Refusing does not restrict the guides. Change or withdraw your choice here at any time; withdrawal reloads this page to stop the scripts. Your choice is stored on this browser for up to 180 days.

Adsterra privacy policy

01

Contain the risk

  • Check recent transactions from a trusted device.
  • List wallet cards and banking apps on the missing phone.
  • Check whether your phone number is still under your control.
02

Secure and recover

  • Ask the bank to block unauthorized access and review payments.
  • Change credentials and recovery methods.
  • Keep records of the incident and bank case numbers.
03

What to verify

  • Do not call a number supplied by a text or caller claiming to be your bank.

Sources & verification

Last checked: . Official guidance is the primary source. Steps can differ by model, carrier and software version.

  1. What to do if you were scammed ↗US Federal Trade Commission · 2026-09-26 · PH2-FTC-SCAM
  2. If your iPhone or iPad has been stolen ↗Apple Support · 2026-09-26 · PH2-APPLE-STOLEN

Keep going

Phone Stolen: What to DoSIM Swap Attack Guide