Quick checks
- Check carrier support and old line status.
- Connect the new Pixel to Wi-Fi.
- Check whether transfer appears during setup or in SIM settings.
Safe next steps
- Follow Google's Pixel transfer flow.
- Contact the carrier for activation if the flow fails.
- Test calls, SMS and mobile data.
What to verify
- If these checks do not change the symptom, consult the manufacturer's support before a reset.
Sources & verification
Last checked: . Official guidance is the primary source. Steps can differ by model, carrier and software version.
- Transfer a SIM to a new phone ↗Google Pixel Help · 2026-09-26 · PH2-PIXEL-ESIM
- Get a SIM or eSIM and add it to a Pixel phone ↗Google Pixel Help · 2026-09-26 · PH2-PIXEL-ADD-ESIM