Quick checks
- Test another website and another device on the same Wi-Fi.
- Check whether mobile data still works.
- Look for a router outage or sign-in page.
Safe next steps
- Toggle Wi-Fi off and on, then reconnect to the correct network.
- Restart the phone and router if you control it.
- Forget and rejoin the network only after confirming the password.
Before a reset or repair
- If these checks do not change the symptom, consult the manufacturer's support before a reset.
Sources & verification
Last checked: . Official guidance is the primary source. Steps can differ by model, carrier and software version.
- Fix internet connection problems on Android devices ↗Google Android Help · 2026-09-26 · PH2-GOOGLE-INTERNET