New Phone Transfer Checklist

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This checklist stays in this browser tab. PhoneHelp cannot read your phone's battery, SIM, storage or sensor state.

Quick checks

Verify the old backup.
List app and account exceptions.
Keep both phones charged.

Safe next steps

Copy supported data.
Move the line through the carrier-supported method.
Test critical data and access on the new phone.

What to verify

If these checks do not change the symptom, consult the manufacturer's support before a reset.

Sources & verification

Last checked: September 26, 2026. Official guidance is the primary source. Steps can differ by model, carrier and software version.

Copy apps and data from Android to a new Android device ↗Google Android Help · 2026-09-26 · PH2-GOOGLE-TRANSFER
Transfer data to a new iPhone or iPad ↗Apple Support · 2026-09-26 · PH2-APPLE-TRANSFER