PHONEHELP / FIX

Apps Crashing

Direct answer

If only one app crashes, diagnose that app before changing system-wide phone settings.

Last checked · See sources ↗

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01

Quick checks

  • Check whether other apps open normally.
  • Check app store updates and available storage.
  • Note whether the crash began after an app or OS update.
02

Safe next steps

  • Close and reopen the affected app.
  • Restart the phone.
  • Update the app and OS; contact the app developer if the failure persists.
03

Before a reset or repair

  • Back up app data before reinstalling an app; reinstalling can remove local data.

Sources & verification

Last checked: . Official guidance is the primary source. Steps can differ by model, carrier and software version.

  1. Android 17 features and rollout ↗Google · 2026-09-26 · PH2-GOOGLE-ANDROID17