Quick checks
- Check whether other apps open normally.
- Check app store updates and available storage.
- Note whether the crash began after an app or OS update.
Safe next steps
- Close and reopen the affected app.
- Restart the phone.
- Update the app and OS; contact the app developer if the failure persists.
Before a reset or repair
- Back up app data before reinstalling an app; reinstalling can remove local data.
Sources & verification
Last checked: . Official guidance is the primary source. Steps can differ by model, carrier and software version.
- Android 17 features and rollout ↗Google · 2026-09-26 · PH2-GOOGLE-ANDROID17